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Technical Support

 

Uploading Files via FTP Client

You can upload files to your site using any popular FTP client.
 
WS_FTP (for PCs)
DOWNLOAD WS_FTP
Fetch (for Macs)
DOWNLOAD FETCH
1.  Launch your WS-FTP program. A panel titled Session Profile will be   displayed with the WS_FTP program window behind it.

2.  Click  the New button and type a Profile name into the Profile Name entry box at the top of the panel. This can be any name you choose,  "My Website" for example.

3.  Enter the appropriate information into the following entry boxes:

  •  Host Name/Address: Enter yourdomain.com
  •  Host Type: Select UNIX (standard) from the menu
  •  User ID: Enter your User ID
  •  Password: Enter your Password
  •  Check the Save Password box if you wish.
  •  Leave the other entry fields blank.

4.  Click on the Save button at the top of the panel to save this Profile. This will eliminate the need for you to enter this information the next time you launch WS_FTP

5.  Click on the OK button at the top right of the panel. WS_FTP will now attempt to connect to your website.  When you are connected to your home directory on the server, the Profile panel will close.

Left Window
 WS_FTP will now display a split screen. The window on the left contains the folders and files on your own computer. Use the green arrow at the top of the window and the scroll bars to browse your system.

Right Window
The window on the right will contain the folders and files contained within your home directory. This is your space on the server. This is where you will place your website will be.  You will see folders with names such as www, infobots and access-log.

Binary vs ASCII or Auto
You will see two radio buttons below the display windows, one labeled Binary and one labeled ASCII . There will also be a check box labeled Auto.  If you select Auto WS_FTP will automatically apply the correct setting, either Binary or ASCII to the document you are transferring.  If you elect not to use the Auto setting please note that it is very important to transfer images in Binary mode.  Everything else, HTML documents,  cgi scripts etc. should be transferred using ASCII mode. If you fail to set this correctly your files may not appear as they should.

Upload Files
1.   Double click on the www directory in the right window to open it.  This is the directory you will upload your web pages, files, images etc. into.
2.   Highlight a file (or files) from your computer in the left window.
3.   Click the right arrow button (->) in the center bar between the windows.
That’s it! Your file transfer is complete.

  1. Launch your Fetch program.
  2. Select New Connection from the File menu to create a new Connection.
  3. Enter the appropriate information into the entry boxes as indicated below.
  • HOST:  Enter yourdomain.com
  • USER ID: Enter your User ID
  • PASSWORD: Enter your Password
  • DIRECTORY: Leave this entry field blank for now.

4.   Click on the OK button to connect to your website on the server.  When you are connected the New Connection panel will close, and the main Fetch window will pop up.

Bookmark Connection
Once  you have established a connection you should bookmark it. This will save you the time and trouble of entering your log in information each time you want to FTP into your account.

 1.   From the Customize menu select New Shortcut.

 2.   A window titled Bookmark Editor will pop up. The Name, Host, and User ID entry boxes will contain the information you used for your current connection. 

3. In the Type field, select File from the pop-up menu.

4. If you would like Fetch to remember your password
type it into Password field.

5.  Under the same Customize menu, choose Preferences, and make sure the connection you just entered is selected as the default shortcut under the General tab.

Your Bookmark has been created.  The next time you run Fetch your shortcut will be opened  automatically.  All you'll have to do is click the OK button to establish your FTP connection.

Binary vs. ASCII  or Auto
There are three radio buttons at the bottom of the Fetch Window.  One labeled Binary, one labeled ASCII and one labeled Auto.

If you want Fetch to automatically select the correct setting, either Binary or ASCII, when transferring your files, do the following:

1.  Select Auto in the Fetch window.
2.  Select Preferences, then the Upload tab.
3.  Be sure that the following settings apply:
         Default text format---set to TEXT
         Default non-text format—set to RAW DATA
         Check  "Add .bqx suffix to BinHex files"
         Check  "Add .bin suffix to MacBinary II files"
         Uncheck  "Add .txt suffix to text files"
         Check "Encode and decode files and folder names"
         Word Wrap Margin…72

If you elect not to use the Auto setting please note that it is very important to transfer images in Binary mode.  Everything else, HTML documents, cgi scripts etc should be transferred using ASCII mode. If you fail to set this correctly your files may not appear as they should.

Fetch Window 
Your main window will be divided into two parts. On the left will be a large window which will display the files and folders on your domain.  The narrow section on the right will contain your current Status, a File command link and a Transfer command link.

Upload Files
1.  Double click on the www directory in the Fetch window to open it.  This is the directory you will upload your web pages, files, images etc into.
2.  Highlight the file (s) on your computer that you wish to transfer to your website, and click on the Transfer command link.  Or, you may also drag the file(s) you wish to upload from your hard drive onto the Fetch window and drop them into the appropriate directory.

 

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